Returns & Exchanges
At House of Sal, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a hassle-free 30-day return policy for most items in their original condition.
Initiate Your Request
Log into your House of Sal account and visit the 'Order History' section to select the items you wish to return and receive a return authorization number.
Prepare the Package
Place the items in their original packaging with all tags attached, ensuring the return authorization form is included inside the box.
Ship the Item
Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location or schedule a home pickup.
Receive Your Refund
Once our quality control team inspects your return, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing